Monday – Friday: 10:00 – 00:00
Weekends: 09:00 – 00:00
Mondays: 19:00 – 00:00
Monday – Friday: 10:00 – 21:00
Weekends: 09:00 – 21:00
Breakfast 6:30 AM – 10:00 AM
Breakfast on the weekend 7:00 AM – 11:00 AM
Lunch 11:45 AM – 4:00 PM
Restaurant 12:00 PM – 10:00 PM
Bar 12:00 PM – 11:00 PM
Daily: 10:00 – 21:00
ul. Jagiellońska 55a
(near Rondo Starzyńskiego)
Our hotline, which will provide you with all the information you need about our offer, is available every day from 10:00 to 00:00.
1. Do I have to make a SPA reservation?
We do not make reservations for the sauna and swimming pool zone. You can use the SPA area during opening hours
The reservation is valid for treatments, EMS training, a session in a floating cabin and the Rasul mud bath. Book now!
2. What attractions can I use when buying an entry to the sauna and swimming pool zone?
By purchasing an entry ticket to the sauna and swimming pool zone, you can use all the attractions of the hydrogen SPA, saunas, swimming pool, jacuzzi, Goldarium, brine graduation tower with hydrogen, Tepidarium with hydrogen, collagen light therapy, cooling zone and Sunny Meadow.
Additional fee for: a session in a floating cabin and the Rasul mud bath, for which an earlier reservation is required.
3. Can I use a Multisport card?
We do not accept MultiSport, ProFIT, OkSystems, FitSport, etc. cards.
If you want to appreciate your employees with a non-wage benefit, choose business cards. Each holder of a business card can take advantage of the entire offer of Studio Sante and Therapy Centre. You can choose the number of cards and their value – importantly, the cards are free until employees use them.
4. What does hydrogen SPA mean?
At Studio Sante you will benefit from the regenerative properties of hydrogen, which has a very strong antioxidant effect. This means that it supports the body in the fight against free radicals, protecting against diseases and slowing down the aging process.
You will benefit from the health-promoting properties of hydrogen, e.g. in the Hydrogen Gold Jacuzzi, Hydrogen Jacuzzi, Hydrogen Steam Bath, Hydrogen Brine Graduation Tower, Tepidarium, Green Corner.
5. How does hydrogen affect our health?
Hydrogen is one of the strongest antioxidants. It supports the body in the fight against free radicals, protecting against diseases and slowing down the aging process.
6. Are there age restrictions to visit Studio Sante?
Access to the pool and sauna area and treatment zone is reserved for persons over 16 years of age. Guests of all ages are welcome to the Sante Restaurant and the Therapy Centre.
7. Is changing in the locker room included in the stay?
No, we add an additional 20 minutes to the length of your stay to change clothes in the locker room.
8. Do I have to pay for a shoe cabinet?
No, the lockers work with 2 PLN tokens or coins. If you do not have a coin with you, you can borrow a token at the reception free of charge (fee for losing a token – 3 PLN).
9. What time is the latest I can enter the SPA?
The last entry to the SPA is at 22:40.
10. When does Ladies Night take place and what is it about?
Ladies Night takes place every Monday from 7 pm. It is an evening only for women, during which you will enjoy sauna and peeling sessions. Only during Ladies Night you will also benefit from the promotional price of Balinese massage 99 PLN/30 min.
11. What time do sauna sessions take place?
12. Are there registrations for sauna sessions?
If you want to take part in a session in the steam sauna, sign up with the lifeguard. We do not register for sauna sessions over the phone.
We do not book sessions in the Finnish sauna.
13. What are the rules for proper sauna use?
14. When are the water activities and how can I sign up?
Here you can check the schedule and price list of water activities – aqua aerobics and aquacycling. If you want to sign up for classes, call us: (22) 417 80 90 (every day from 9:00 to 00:00).
15. Why can't I use the sauna in a bathing suit?
Due to the very high temperature in saunas, the material from which the suit is made can lead to skin irritation and even burns. Heated swimwear emits toxic compounds that can irritate the skin and respiratory tract. For this reason, we use saunas in a cotton towel or naked, remembering to always sit or lie on a towel.
16. Can I use the SPA without a swimsuit?
Yes, the sauna area is textile-free, which means that we are always naked or in a towel in the sauna. We always wear a towel in communication routes. The swimming pool area can be used without textiles from Monday to Thursday from 20:00 and from Friday to Sunday from 19:00.
17. What is the textile-free zone?
The textile-free zone is valid in saunas – we do not use saunas in bathing suits. You can wear swimming suit or not in the swimming pool area from Monday to Thursday from 20:00 and from Friday to Sunday from 19:00. We always wear a towel in communication routes.
18. What rules apply when moving around in the SPA?
In the communication routes, we always wear a towel or a bathing suit in the swimming pool area.
19. How much is a towel?
Towels can be rented at the reception for an additional fee:
– medium towel – PLN 5
– a large towel – PLN 10
– a set of towels (large + medium towel) – PLN 13
Fee for a towel lost or damage: large – 70 PLN , medium – 50 PLN , small – 30 PLN; wristband – 50 PLN.
20. What should I bring with me to the SPA?
Bring your bathing suit and flip flops. Towels can be rented for an additional fee. You do not have to take water with you, because drinking springs are available in the SPA area.
21. Do I have to use a cap?
No, there is no obligation to use a cap.
22. Is parking available in front of the building?
In front of the building there is a 24-hour paid parking lot for guests of the Studio Sante, Hotel Sante and Sante Restaurant. The fee is PLN 4 for each commenced hour, in accordance with the price list posted on the parking machine. If you leave the car park within 40 minutes of entering, you will not be charged.
You can park for free along the one-way inner street or on the other side of Jagiellońska Street and reach the place safely via a footbridge (an elevator is also available).
23. What are the parking rates?
The fee for each commenced hour is PLN 4. If you leave the car park within 40 minutes of entering, you will not be charged.
We invite you to read the Regulations posted on our website at – https://hotelsante.pl/en/parking-regulations/
24. How can I pay for parking?
When entering the car park, the system reads the vehicle registration. The barrier opens automatically. Payment must be made before leaving the car park.
This can be done in two ways:
Using the parking meter located on the corner of our building (payment by card or Blik). In order to settle, enter the vehicle registration number.
At the pool or hotel reception (payment in cash, card or Blik).
25. Where can I find the parking regulations?
Parking regulations are available on our website at – https://hotelsante.pl/en/parking-regulations/
26. Can I buy a gift card for a specific treatment and not for the amount?
Yes, you can find gift cards for best-selling services with a price guarantee in our online store.
27. Can I pay extra up to the value of the gift card?
Yes, if you want to use a more expensive service than the value of your OPEN gift card, you can pay the missing amount with a payment card or cash.
28. What can I use with a gift card?
The OPEN gift card for the selected amount entitles you to take advantage of all the possibilities of Studio Sante to support health, immunity and fitness:
29. Is there a sports pool?
In Studio Sante, you have at your disposal a recreational swimming pool with dimensions of 17 x 6 m and a depth of 1.4 m. The water temperature in the pool is approx. 31 ° C.
The water in the recreational pool is treated with 3 most modern methods of pool water purification (vacuum electrolysis of salt, filtration on activated glass, irradiation of water with ultraviolet rays). Due to the limited use of traditional conditioning chemicals, water does not dry the skin excessively and does not weaken its hydrolipid barrier. The bath can also be used by allergy sufferers and people with very sensitive skin.
30. What is the temperature in the cooling pool?
Indoor cooling pool:
– temperature: approx. 15°C
Outdoor cooling pool:
– temperature: approx. 15‑18°C
31. Can I go to the sauna or swimming pool/floating after facial, body or massage treatments?
If you plan to have a treatment (especially a facial, massage or body treatment with oils), we recommend that you schedule the treatment or massage at the end of your stay.
32. Can you go to the sauna after floating session?
Yes, after the floating session you can use the sauna and swimming pool zone after paying for the entry to the SPA zone at the reception.
33. In what order is it best to use the treatments?
If you plan to have treatments, massages and use the sauna and swimming pool zone, we recommend that you plan your stay in the sauna and swimming pool zone at the beginning, then a massage or body treatment, and finally a facial treatment.
Sante sp. z o.o.
ul. Jagiellońska 55A
PL 03-301 Warszawa
NIP (Tax Identification Number) 524-10-06-610
86 1240 6074 1111 0010 7536 7953